Thanks, I eventually figured it out. It was mostly related to the way my media library was set up, not to Media Cloud.
Posts made by Threex5
Migration isn't working
Hi there, I'm a pro customer and I'm trying to migrate my media. When I ran the cloud migrate tool, and selected all media, it looked like it worked fine. However, none of the media actually migrated, and when I went to my media library, all the files were still referencing the original path and not the cloud path.
When I uploaded a new file, this did upload to the cloud correctly. Then I went back to the migration tool and migrated just one image. Again, it looked like a success, but actually the filesize in the bucket is 0 bytes. I tried it with another image and I got the same result. The media library is referencing these images as being in the cloud, but they aren't viewable because of the empty file size.
RE: Plugin creating huge images in the admin
Hi @jong, I have figured this out. If you set all your image sizes to '0' in media settings, as a way of disabling them, Media Cloud and imgIX don't seem to like that and the admin will make the large size 100000 px on the longest edge.
I always disable the image sizes because I don't want a bunch of extra sizes in my upload folders. But obviously ImgIX fixes this problem, so there's no harm in having the sizes.
RE: Unable to dispatch background task — no matter what
Thanks for the reply. I'm controlling my own Ubuntu VPS that I installed from scratch, so there should be a lot I can do about a misconfigured server. I'm not sure what would be misconfigured, though. So far, I've done everything Media Cloud recommends: I upgraded php to 7.3, I updated all my packages, I switched my server api to php-fpm, I increased the file upload size and timeout times in php.ini.
I also disabled wp-cron and added an hourly cron job in crontab. So I'm not sure what else I need to do here, or how to troubleshoot. I had debugging on for a while, but I wasn't seeing anything useful in it.
Plugin creating huge images in the admin
I'm using Media Cloud with Amazon S3 and imgIX, and everything seems to be working fine, for the most part. However, the admin is rendering imgIX images whose longest edge is set to 10000px! This is what it's rendering after the file name:
But then the image is never quite that long. This one is 8,192px × 5,229px.
I have disabled all extra image sizes by going to media settings and setting every image dimension to 0. So I'm not why Media Cloud is doing this. It will take an image that's only 300px high and upsample it to this huge thing. How do I prevent this?
Unable to dispatch background task — no matter what
I get the warning 'Your WordPress server configuration does not support background processing' when I run the system compatibility test. It doesn't matter if I go to batch processing tools and up the timeouts to 10 seconds, change the client, enable or disable anything on that screen. It still fails.
I saw some recommendations in the wordpress support forums to disable background processing in the media cloud settings, but I don't see this setting anywhere.
I did try disabling wp-cron in wp-config.php, but it didn't help.
RE: Custom folder in digital ocean like in wordpress
I have this same problem. I have explicitly disabled year/month folders for my site, but when I use Media Cloud, it forces my uploads back into year/month. Is there no way to disable this?