Announcement Regarding Support

Hello everyone, Charles here. Please read my post on changes to Media Cloud support and updates regarding Media Cloud in general.


Some images are not being shown in Wordpress after the upgrade to Media Cloud (Premium)

  • Some of my images are not being shown in Wordpress, not just the Thumbnail but every image size, check this screen, some are there, some are not:

    alt text

    If I try to open the URL, I got the error <Code>AccessDenied</Code>

    alt text

    So I can login into my S3 console and make this file public, and yes, that solves the issue, but it is the right thing to do?, make every file public?

    alt text

    I'm not 100% sure, but I think that this happened after the upgrade to Media Cloud (Premium), because I don't remember seeing missing images before that, maybe I clicked on the wrong setting

    Any help is welcome, thank you my friend.

  • @Jorge-Ocampo-Alcázar

    You'll have to make them all public, otherwise how would you see them? 🙂

    Did you upgrade from the same version #? If you did, they're the identical plugin, so something else is going on.

    If you upgraded from 2.x to 3.x there are huge differences so it's kind of hard to say.

  • I'll do that Jong, thank you, but it's weird why most of my images were already public and some not 😐

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