Announcement Regarding Support

Hello everyone, Charles here. Please read my post on changes to Media Cloud support and updates regarding Media Cloud in general.


Batch tools missing?

  • alt text I may be missing something really basic here, but after setting up and testing successfully, I have no batch tools showing and no way to upload media to cloud. When I upload new media, they are displayed in my media gallery as a broken image icon. I use Amazon S3 and Cloudfront. How can I get Media Cloud to work? Thanks.

  • @adrievdl

    There aren't any batch tools in the free version except for the one that processes images through the Vision tool.

    You upload through the Media Library. To import existing items, you need to upgrade to the basic version.

    If media is appearing to be broken, then something is misconfigured, most likely with Cloudfront. Clear the CDN setting and test it with just plain ol' S3 first. If that works, then you know it's Cloudfront.

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